When it’s time for a transmission repair, you don’t want to head to just any old auto shop. Finding the right transmission shop and mechanic to help get your car back on the road is key — and it often takes some research to find the right one. Not all mechanics are made alike, so knowing the right questions to ask will help you find out whether a new auto shop is the right fit for you.
What Certifications or Specializations Do Your Mechanics Have?
Training is essential for any mechanic. In fact, all professional mechanics are required to be ASE certified, which proves they have the knowledge and skills to work on common vehicles on the road. Depending on your vehicle, you may also want to find a mechanic with more specialized training relating to your car’s manufacturer or specific repairs and services you know are needed. Always verify the certifications of any new mechanic — and training doesn’t stop at initial certification.
At AAMCO, not only are all of our mechanics ASE certified, but they’re also supported with ongoing training that keeps them up to date with current technology, components, and knowledge.
How Much Hands-On Experience Do They Have?
This question has two parts. First, how long have they worked in the industry? Having years of hands-on experience and a positive reputation goes a long way toward telling you they’re a mechanic you can trust. Second, how much experience do they have working on your type of transmission or vehicle? If you drive a vehicle with a continuously variable transmission (CVT) or an electric car, you want to find a mechanic with experience working on that specific type of system or vehicle.
No matter what type of transmission your car has, the experts at your local AAMCO know the ins and outs of how it works — and how to fix any issues that may come up.
What’s the Process for Diagnostics and Repairs?
Before dropping off your vehicle for repairs, ask about the process. How are diagnostics done and do you have to pay for an inspection? How are repairs prioritized and when will you hear about diagnostic findings? Your new mechanic should have no problem filling you in on what to expect as they inspect your vehicle, determine necessary repairs, and fix any issues. And when deciding which repairs to do, you should always feel comfortable asking questions to understand what’s going on with your car and what your options are moving forward.
Do They Offer More Than Just Transmission Services?
Even with specialized training, you benefit from choosing a transmission shop who can help with other repairs and services, too. A healthy transmission comes down to more than just the condition of its internal components, it also depends on the efficiency of other systems like the engine and cooling system. By choosing a mechanic who can help handle any repairs your car may need, no matter which systems are involved.
At AAMCO, our Total Car Care services help ensure any maintenance or repairs are required for your vehicle, we can help. By keeping each of your car’s systems operating efficiently, we help you drive confidently every day and extend the life of your vehicle.
What Communication Should You Expect?
When building trust with a new mechanic, communication is key. Do they clearly communicate their process and stick to it? Are you contacted as soon as diagnostics are done and consulted about which repairs should be done? When you ask questions, are they answered in a way that you can easily understand? Without clear communication, any car repair can be more stressful than it needs to be — and you may find you don’t trust the mechanic with your vehicle.
What Are Their Customers Saying?
They say word of mouth is the best marketing. Often, there’s no better way to choose the right auto shop than to take recommendations from friends and family you trust — or from looking up what others are saying online about a transmission shop you’re considering. While this isn’t foolproof, it does give insight into what your experience may be at an auto shop, as written by other customers who have been there.
AAMCO: A Chicagoland Transmission Shop Who’s On Your Side
Looking for the right transmission shop to help with your next service or repair? Visit your local AAMCO and our expert mechanics will help answer any questions you have about your vehicle, diagnose what’s wrong, and handle any necessary repairs. You’ll drive away confident in each of your car’s essential systems. Schedule your appointment with us today!
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